Follow Your Little Parcel

Tracking information is normally provided after your order has been prepared and handed to the shipping carrier.

As Petto Vogue carries multiple independent brands, preparation times may vary between products.

Please refer to the individual product page for any product-specific production, pre-order or preparation timeline.

Tracking information may not appear immediately after a shipping label is created.

It can take some time for the carrier to scan the parcel into its network, especially during weekends, public holidays or periods of high shipping volume.

International parcels may also experience temporary gaps in tracking while moving between countries or during customs processing.

Orders containing products from different brands may have different preparation timelines.

Depending on the products in your order, items may occasionally be shipped separately.

If your order is divided into multiple shipments, separate tracking information may be provided for each parcel.

International deliveries may pass through customs in the destination country or region.

Tracking may remain unchanged while a parcel is being processed by customs or transferred between international and local carriers.

Customs clearance times are determined by local authorities and are outside the direct control of Petto Vogue.

Please first check around the delivery location and with other members of your household, reception desk or building management where applicable.

You may also wish to contact the local carrier directly, as they may be able to provide additional delivery information.

If you still cannot locate the parcel, please contact us with your order number and tracking information.

If your tracking has not updated for an extended period or you have another delivery concern, please contact Petto Vogue.

Include your order number and, where available, your tracking number so we can review the shipment more efficiently.